FAQs

Google Earth

Q: Do all profiles have Google Earth and Map options?

A: Yes. This is an optional feature. 

You can see how this feature works and then quickly turn it off. This feature is great for members who are comfortable utilizing it.  

Q: When will Google Earth update pictures?

A: I have no idea. Newly constructed locations may look like a Cow Pasture.

 

Q: Can you describe each profile?

A: Yes, Virtual Profiles are listed below.

Profiles

Individual Virtual Profile
Our virtual community was created specifically for this member type. The individual grants access to other members. 

• Members can add additional information to the extent they are comfortable with.  However, members should limit adding any information they don’t want their connections to view.  There are boxes under "Edit My Profile” that can be hidden.  For example, if members enter their email address when registering and they don’t want it visible, they can uncheck the box next to it.  If all you want is your name and picture ID or head shot, that's fine.

Professional Virtual Profile

• This profile grants access to the community and many resources and will provide an array of information.  Interact with the entire community.  Members can market themselves. 
• Other members can search services using keywords. 
• Visit our Career Center: Post job openings, find potential candidates, search openings, post volunteer openings, and subscribe to new posting notifications.

Professional Profile Guidelines

Police Agency Profile

This profile is for police agencies to provide the community information.  

Kids/Teens

Q: Can my kids create an account?

A: Yes, if they are 13 or older.

Soliciting

No Soliciting!  Anyone soliciting is subject to a fine (Terms of Use).  Please click on the Report Abuse link located in the top right corner of your screen.  Abuse is taken very seriously.  

Abuse:

Abuse is taken seriously.  Depending on the issue profiles may be suspended, deleted, and if necessary the appropriate authorities will be notified.  This procedure is in place for the safety of our users/members.  Any nuisances that negate the purposes of this site will be dealt with immediately. 

Searching

Q: I created a profile and I can’t find it in a search?

A: Like other search engines member profiles/information has to be indexed.  This can take an hour or so.  During this time members will still have all other capabilities, explore.  

 

Q: What’s the difference between a Virtual Search and a member search?

A: The Virtual Search is a key word search. 

Virtual Profiles

 

Q: How do I edit My Profile?

A: Go to "Virtual Profile" located on the right of your screen, click on "Manage Profile", and then "Edit Bio".

Q: How do I edit My More Information Box?

A: Go to "Virtual Profile" located on the right of your screen, click on "Manage Profile", then "Edit Bio", and scroll to the More information box.  Members can add or delete information.  If members have additional pages they may note/list them here.

Q: How do I change My Preferences?

A: Go to "Virtual Profile" located on the right of your screen, click on "Manage Profile", and then "My Preferences".

 

Q: How do I upload photos?

A: There are two places members can upload photos; your personal head shot photo, and your full photo gallery.  To upload photos into your photo gallery, click on "Manage Profile", then "Photo Gallery". 

Q: Do I have to upload a head shot?

A: No. This area can be left blank or you can add any picture you would like.

Q: Can I add photos to my Pages?

A: Yes, but you will need a source code. If you use Flicker or any external site you can use the source code assigned to your pictures within that site or you can upload pictures to "My Files and Links" and copy the source code from there.

Q: Where do I put the source code?

A: Click on the green box on the tool bar (right corner).

Q: What is the Wall?

A: The wall feature displays member preferences and information in a tabbed format.  The first tab is titled Bio, which takes members to their original bio page.  The second tab is titled My Feeds (allows members to display all their feeds).  The third tab is titled My Wall and members can write/post comments.

Q: Can I turn the Wall off?

A: Yes, go to "Manage Profile", then "My Preferences" and click on the square next to "My Wall".  Don't forget to click save my settings at the bottom of the page.

Q: How do I add to My Favorites?

A: Click on the star in the upper right corner.

Q: How do I maintain additional pages and is there a limit?

A: Click on "Member Profile" and then pages.  You can maintain up to 10 custom pages.

Q: How do I request a connection?

A: Click on the green plus sign on a members profile?  A virtual connection request will pop up. 

Q: Why does my connection request say it expires in a year?

A: Your connection will not expire in a year.  The actual request will if there is no response (within a year).

Q: Can I delete my account?

A: No, but you can take all of your information down.  You can request the deletion of your account via the Delete Account contact form (under "Contact Us," main menu, bottom left). 

Q: How do I upload a You Tube Video?

A: Follow the steps below.

1. Find the video you wish to feature on YouTube.com. To the right of the video display you will see a field for "Embed", with HTML code in a text box. Clicking your cursor in this field will highlight all of the code. Copy this code. **If you want to get really fancy click on the icon next to the embedded code (tool-customize) and select a border...then copy the code.**

2. Return to your blog/forum and paste this code in the Attach Video box.

3. Make sure you title the post and enter something in the text box, it can be as simple as Funny Lol.

4. Click Submit.

RSS Feeds

Q: How do I bring an RSS feed into my pages?

A: First visit a site that provides feeds, such as CNN.  Choose a feed you would like to bring in.  For example, Top Stories.  Copy the URL, it should look similar to this:

http://rss.cnn.com/rss/cnn_topstories.rss

Next, go to "Manage Profile" and open any of the 10 additional Pages you have.  Then paste the URL in the box titled: RSS Feed URL.  Leave the page blank and click submit.

Career and/or Volunteer Center

Q: Can anyone upload a Resume/CV?

A: No, only those who have created a professional profile.  However, anyone can create a professional profile.

 

Q: How do I upload a Resume/CV?

A: Go to "Manage profile," then Resume/CV (bottom left corner), click on the icon, and follow the instructions.

Q: How do I submit a job opening or volunteer opportunity?

A: Go to "Manage Profile," then Career, then click on submit an opening. 

Groups

Q: Where are the Groups?

A: The group option is currently being processed.  Periodically check Site News on the homepage for the latest updates on features.

Emoticons

Q: How do I get the Emoticon into my text?

A: When sending messages: click and drag.  When sending IM's: double click on the emoticon, a word will appear in the IM box, leave it (the emoticon will appear in the recipients IM inbox).

Instant Messaging and Virtual Messages

Q: Why is it taking so long for my (new messages to appear)?

A: Clear your cache. See instructions under technological issues (scroll down).

Q: Where's my IM?

A: If you minimize the IM box or began doing something else scroll up and check upper left corner of the screen. 

Blogs/Forums

Please be appropriate when communicating with Virtual Members.  I know this should be a given but we've all seen some interesting adult behavior at Little League Games.

No Virtual Rage!

Q: Where's the Politics and Religion Blog/Forums? 

A: Intentionally left out.

Q: Can I request a blog/forum?

A: Sure, contact us.

Q: Can I upload pictures and media to blogs and forums?

A: Yes.

Q: Where are they blogs/forums I subscribed to?

A: Click on "Manage Profile", then "Subscriptions".

Q: Can I create my own blog(s)?

A: Yes. Go to "Virtual Profile", then "Manage Profile", then "Blogs" (or click on the green plus sign located in the upper left hand corner). 

Q: Can other members subscribe to my blog?

A: Yes

Read Quick Tips.

Technological Issues

Q: What if I see computer codes on my screen?

A:  It’s best to use Internet Explorer or Firefox. 

Using Firefox will eliminate most if not all technological issues.

I’ve been extremely pleased with Firefox (previously used Safari).  Members can download Firefox for free.  Firefox is a faster and more secure browser (images appear clearer).  I'm not advertising for Firefox...just happy with their service.

 

If you are still having issues clear your cache.

Clear my what?...How?

Firefox: Go to Tools: then Clear recent history.  Next, close your browser and reopen.

Internet Explorer: Go to Tools: then Internet Options-Clear History.  Next, close your browser and reopen.

Q: Why does an organization connection show it's name twice?

A: Currently addressing this issue.

Q: What if I’m still having technical issues?

A: Contact Us.  We will address the issue and get back to you.

Ask other members questions via the How do I navigate this site blog.

Still have questions?